Frequently Asked Questions

What is Shadow AI?

Shadow AI refers to employees using unauthorized AI tools like ChatGPT, Claude, Gemini, or DeepSeek without IT approval or oversight. This creates security risks, data leakage, and compliance issues because your sensitive data may be training public AI models.

Why can't I just block AI tools?

Blocking AI tools drives usage underground. Employees will use personal devices, home networks, or alternative tools to get their work done. This creates blind spots and actually increases risk. The better approach is to redirect employees to secure AI environments where they get the tools they need on your terms.

How do I solve Shadow AI?

Solving Shadow AI requires more than just detection. You need to redirect employees to secure AI environments, stop AI models from training on your data, and provide AI usage analytics. Unseen Security's Secure AI Gateway is the first platform that truly solves Shadow AI by combining visibility, redirection, and data protection.

How do I stop AI models from training on my data?

Traditional tools like firewalls can only block or allow AI traffic. Unseen Security's Secure AI Gateway redirects employees to secure AI environments where your data never trains public models. This approach ensures data sovereignty while maintaining employee productivity.

What is AI Usage Analytics?

AI Usage Analytics provides deep visibility into how employees use AI tools across your organization. Unlike traditional tools that only see traffic, AI Usage Analytics shows which sensitive data is being sent, to which AI models, by which users, and when. This enables meaningful internal governance and compliance reporting.

Is Unseen Security compliant with GDPR, HIPAA, and SOC 2?

Yes. Unseen Security helps you maintain compliance with GDPR, HIPAA, SOC 2, and other data protection regulations by ensuring your sensitive data never trains public AI models and providing audit-ready compliance reporting.

What is the difference between a firewall and a Secure AI Gateway?

Traditional firewalls can only block or allow AI traffic, but they can't see what data is being sent or prevent AI models from training on it. A Secure AI Gateway provides deep AI usage analytics, redirects users to secure environments, and guarantees your data never trains public models. It solves the problem rather than just detecting it.

Can traditional security tools solve Shadow AI?

No. Traditional tools like firewalls, endpoint protection, and DLP weren't built to solve Shadow AI. They can see AI traffic but can't determine how AI is actually used or what data is being sent. More importantly, they force you to choose between blocking (which drives shadow usage) or allowing (which creates risk). You need a different approach.

How does Unseen Security work?

Unseen Security's Secure AI Gateway works in three steps:

• See It - Deep AI usage analytics show exactly what data is flowing to which AI tools
• Steer It - Redirect users from risky AI to your secure Multi-LLM environment automatically
• Secure It - Your data never trains public models, guaranteed

We integrate with your existing security stack (Zscaler, Palo Alto, CrowdStrike, etc.) and deploy in minutes.

What AI tools does Unseen Security support?

Unseen Security supports all major AI platforms including ChatGPT, Claude, GitHub Copilot, Gemini, Perplexity, DeepSeek, and more. Our platform provides universal AI governance regardless of which tools your employees use.

Does Unseen Security integrate with my existing security stack?

Yes. Unseen Security integrates out-of-the-box with leading security platforms including Zscaler, Palo Alto Networks, Fortinet, CrowdStrike, SentinelOne, Netskope, Microsoft, Cisco, and Trellix. Deployment takes 30 minutes with no rip-and-replace required.

How is Unseen Security priced?

Unseen Security uses a pay-per-use pricing model, not per-seat licenses. You only pay for the AI your business actually consumes. This eliminates shelfware, reduces costs, and enables enterprise-wide AI access without expensive per-user licensing.

How long does deployment take?

Deployment takes approximately 30 minutes. We integrate with your existing security stack with no rip-and-replace required. You can start seeing Shadow AI visibility and redirecting users to secure environments on day one.