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HubSpot AI (Breeze)

HubSpot · Productivity · US · www.hubspot.com/products/artificial-intelligence

Last verified 2026-09-16
Entry services/hubspot-ai.yaml
Training on your data (default tier)
AI input and output, including Customer Data, are shared with third-party AI service providers to run HubSpot AI, content moderation and other business purposes; training use is left to the DPA; some AI settings are on by default
Retention
Customer Data retained only on an ongoing legitimate business need under the agreement and DPA
Data residency
Follows the account's regional data centre; HubSpot AI not guaranteed in all geographies

Vendor data-handling terms

Training on your data (default tier)
AI input and output, including Customer Data, are shared with third-party AI service providers to run HubSpot AI, content moderation and other business purposes; training use is left to the DPA; some AI settings are on by default
“7.6 AI Service Providers. We provide some elements of HubSpot AI through third party AI service providers. You acknowledge that your AI Input and AI Output, including Customer Data, will be shared with and processed by our AI service providers, in order to enable your use of HubSpot AI, content moderation, and other business purposes consistent with this Agreement. You may refer to the DPA for additional information about HubSpot AI and related data handling. / Some HubSpot AI settings may be on by default; you can manage these settings at any time in your account.”
checked 2026-09-16
HubSpot Product Specific Terms
Retention
Customer Data retained only on an ongoing legitimate business need under the agreement and DPA
“We will only retain your Customer Data on an ongoing legitimate business need to do so in accordance with this Agreement, including the DPA.”
checked 2026-09-16
HubSpot Product Specific Terms
Data residency
Follows the account's regional data centre; HubSpot AI not guaranteed in all geographies

HubSpot accounts are hosted in a chosen regional data centre (US or EU); the AI terms make no separate residency commitment for the AI providers.

“7.7 Availability and Modifications. We do not guarantee the availability of HubSpot AI in any or all geographical areas.”
checked 2026-09-16
HubSpot Product Specific Terms

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

HostRoleSource
hubspot.comappvendor-documented
app.hubspot.comappvendor-documented
api.hubapi.comapivendor-documented

Assessment

Account feature: medium

Reasoning: The Breeze agents and AI features across HubSpot's CRM. CRM records flow to third-party AI providers for processing and moderation, several features are on by default, and the training question is deferred to the DPA rather than stated.

Flags: CRM data shared with third-party AI providers · Some AI settings on by default · Training terms in the DPA · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

  • 2026-09-16Documented. Provider, retention and availability terms verified against the HubSpot Product Specific Terms.
  • 2026-09-16Added with vendor-documented domains.

Corrections

Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.

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