Yuma.ai
Yuma.ai · Agent platform · US · yuma.ai
Last verified 2026-09-16
Entry
services/yuma-ai.yamlTraining on your data (default tier)
Not stated for customer support data; data is used to provide, operate and improve the services under contractual agreements
Retention
Only as long as it serves the purposes collected; contractual retention periods; deletion on request
Data residency
Processed in the United States and other jurisdictions under the Data Privacy Framework
Vendor data-handling terms
Training on your data (default tier)
Not stated for customer support data; data is used to provide, operate and improve the services under contractual agreements
“Provide, operate, and improve our services / Data is retained according to contractual agreements”
Retention
Only as long as it serves the purposes collected; contractual retention periods; deletion on request
“We retain personal data only for as long as it serves the purposes for which it was collected or as otherwise permitted by applicable law. / Data may be deleted upon request or after defined retention periods”
Data residency
Processed in the United States and other jurisdictions under the Data Privacy Framework
“We may process data in the United States and other jurisdictions.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| yuma.ai | app | observed |
Assessment
E-commerce support agent: medium
Reasoning: An AI customer-support agent for Shopify merchants. Retention follows contracts and US processing is stated; training use of ticket content is not.
Flags: Training-use not stated · US processing · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Use, retention and transfer terms verified against the Yuma AI privacy policy.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.