Zipchat
Zipchat · Chat assistant · US · www.zipchat.ai
Last verified 2026-09-16
Entry
services/zipchat.yamlTraining on your data (default tier)
End-customer conversation data is not used to train shared or foundation models, and AI providers processing it do not train on it
Retention
Chat logs retained for the period the customer configures, then anonymised or deleted; account and billing data 7 years
Data residency
US company; international transfers under SCCs and the UK addendum; no hosting region named
Vendor data-handling terms
Training on your data (default tier)
End-customer conversation data is not used to train shared or foundation models, and AI providers processing it do not train on it
“We do not use End‑Customer Conversation Data to train shared or foundation AI models, and the AI providers that process this data on our behalf do not use it to train their models.”
Retention
Chat logs retained for the period the customer configures, then anonymised or deleted; account and billing data 7 years
“Chat logs and End‑Customer Conversation Data : retained for the period configured by the relevant customer (controller) and anonymized or deleted thereafter, unless longer retention is required for security, legal or operational needs. / Account and billing data : retained for 7 years (legal obligation).”
Data residency
US company; international transfers under SCCs and the UK addendum; no hosting region named
“As a U.S.-based company, data may be transferred internationally. / For EU/EEA/UK customers, transfers are based on Standard Contractual Clauses (SCCs) and UK Addendum where applicable.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| zipchat.ai | app | observed |
Assessment
E-commerce chat agent: medium
Reasoning: A sales and support chatbot for online shops. Clear no-training terms that extend to providers, customer-configured retention and published periods. US company with no named hosting region; conversations contain shoppers' personal data.
Flags: Hosting region not stated · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Training, retention and transfer terms verified against the Zipchat privacy policy.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.