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The policy does not mention model training or how call and SMS transcripts from the AI agents are used.

“We collect and process personal data that you provide to us, that you manifestly make public through publication or otherwise, and/or that any entity which retains us provides to us to enable us to provide the services (the “ Services ”) for which we were retained by said customer and as otherwise set forth in the agreement related to such Services.”

“In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. / We may also retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.”

“Further Technology LLC (“ Company ”) is a Delaware limited liability company with its principal place of business located at 472 Meeting St., STE C-161, Charleston, South Carolina 29403 (United States). / In the event the Company transfers any of your personal data to a third party in the United States or elsewhere outside of the EU/EEA/UK, such transfers will be protected by appropriate safeguards through the use of standard data protection clauses adopted or approved by the European Commission or the UK, a copy of which can be obtained from https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.”