Sierra AI
Sierra · Agent platform · US · sierra.ai
services/sierra-ai.yamlVendor data-handling terms
“An Important Note: This Privacy Policy does not apply to any of the personal information that we process on behalf of our customers through their use of our Services (“Customer Data”). / We process this Customer Data only according to the instructions of our customers, and our obligations with respect to that data are set forth in the contracts that we have in place with our customers, including the relevant Data Processing Agreement, not this Privacy Policy.”
The public policy covers website and account data only.
The public policy names no hosting region; Sierra is a US company.
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| sierra.ai | app | observed |
Assessment
Reasoning: An enterprise customer-service agent platform sold under contract. The public policy explicitly excludes the customer conversations the product handles, so training, retention and region are contractual. Unrated outside an agreement.
Flags: Customer data terms not published · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Scope terms verified against the Sierra privacy policy; customer data terms contractual.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.