Podium
Podium · Chat assistant · US · www.podium.com
Last verified 2026-09-16
Entry
services/podium.yamlTraining on your data (default tier)
Linked email content may train per-customer models and be sent to third-party AI tools; Google Workspace data not used for generalised models
Retention
Kept as long as reasonably necessary for the services
Data residency
Transferred to the United States and other countries
Vendor data-handling terms
Training on your data (default tier)
Linked email content may train per-customer models and be sent to third-party AI tools; Google Workspace data not used for generalised models
The policy does not say whether user content is used to train models.
“If you choose to link your Google email account to our Services, Podium may use information from the emails in your linked account to develop, train, and improve artificial intelligence and/or machine learning models personalized for you, and in doing so may transfer such information to third-party artificial intelligence tools.”
Retention
Kept as long as reasonably necessary for the services
“We retain personal information as long as reasonably necessary to provide the Services and for the other purposes set forth in this Privacy Policy.”
Data residency
Transferred to the United States and other countries
“You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including, as applicable, the transfer of this information to the United States and other countries for storage, processing, and use by Podium and its affiliates.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| podium.com | app | observed |
Assessment
Platform: medium
Reasoning: An AI customer-messaging and lead platform for local businesses. Linked email may train personalised models and reach third-party AI tools; US processing.
Flags: Linked email trains personalised models · Third-party AI tools · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Terms verified against the Podium Legal (Privacy Policy) where stated.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.