Manychat

Manychat · Agent platform · US · manychat.com

Last verified 2026-09-16
Entry services/manychat.yaml
Training on your data (default tier)
Not stated; the policy covers account data and treats customers as controllers of their subscribers' data
Retention
Kept until the agreement or account ends, then deleted or anonymised
Data residency
International transfers under the Data Privacy Framework and standard contractual clauses; US company

Vendor data-handling terms

Training on your data (default tier)
Not stated; the policy covers account data and treats customers as controllers of their subscribers' data

Manychat's privacy policy makes no statement on whether conversation content is used to train models; its AI features are governed by the customer agreement and DPA.

not stated by vendor
Retention
Kept until the agreement or account ends, then deleted or anonymised
For example, we will retain and process personal data within the Service until you terminate the Agreement with us, or your user account is terminated either at your explicit request or due to prolonged inactivity, as set forth in our Terms of Service. Once your account is deleted or deactivated, we will securely delete or anonymise your personal data, unless a longer retention period is required by law or necessary to establish, exercise, or defend legal claims.
checked 2026-09-16
Manychat Privacy Policy
Data residency
International transfers under the Data Privacy Framework and standard contractual clauses; US company
If the EU-US DPF, the UK Extension to the EU-US DPF, and the Swiss-US DPF do not apply, Manychat relies on other data transfer mechanisms to transfer personal data outside the EEA, the UK, and Switzerland, such as Standard Contractual Clauses (see Annex 3 to the Data Processing Addendum ).
checked 2026-09-16
Manychat Privacy Policy

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

HostRoleSource
manychat.comappobserved

Assessment

Platform: medium

Reasoning: A messaging automation platform with AI replies for Instagram, WhatsApp and Messenger. Customers are controllers of their subscribers' data; training use of conversations is not stated and processing is in the US under the DPF.

Flags: Training-use not stated · US processing under DPF · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

  • 2026-09-16Documented. Retention and transfer terms verified against the Manychat privacy policy; training use not stated.
  • 2026-09-15Listed from the Unseen catalogue with observed domains.

Corrections

Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.

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