Nooks
Nooks · Meeting notes · US · www.nooks.ai
services/nooks.yamlVendor data-handling terms
“Customer call recordings and meta-data for Nooks’ proprietary Artificial Intelligence (AI) Model training. / For certain activities, including the training of proprietary models and the generation of aggregated cross-workspace insights (for the purposes of this Policy, “Platform Intelligence”), Nooks acts as a Controller. / Customers may opt out of contributing to and receiving Platform Intelligence through the product settings.”
“We will only keep your personal information for as long as it is necessary to provide our Services, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). / Once disconnected, any cached Gmail or Calendar data associated with your account will be deleted within 7 days, unless a longer retention period is required by law or for legitimate business purposes (see Section 7).”
“In the context of an onward transfer, Nooks is responsible for the processing of personal information it receives under the DPF Principles and subsequently transfers to a third party acting as an agent on our behalf.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| nooks.ai | app | observed |
Assessment
Reasoning: An AI sales dialer that records calls with prospects. By default those recordings train the vendor's models with the vendor as controller, which is unusual: the customer's call recordings become the vendor's asset unless the workspace opts out. The prospects on the calls are third parties who never agreed to either. DPF covers the transfer.
Flags: Training on call recordings by default (vendor as controller) · Recorded calls (third-party personal data; consent required) · GDPR Chapter V (US, DPF-certified) · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Training, retention, and DPF terms verified against the Nooks privacy policy.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.