Gong

The policy permits improvement of the services from de-identified data. Model training on identifiable call content is not separately addressed in the public policy; customer agreements govern it.

“To create aggregated statistical data, inferred non-personal data, or anonymized or pseudonymized data (rendered non-personal and non-identifiable), which we or our business partners may use to provide and improve our respective services, or for any other purpose ( Legitimate Interests );”

“To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and the applicable legal requirements.”

“We and our authorized Service Providers (defined below) maintain, store and process personal data in the United States of America, Europe, Israel, and other locations, as reasonably necessary for the proper performance and delivery of our Services, or as may be required by law.”