Kore.ai
Kore.ai · Agent platform · US · www.kore.ai
services/kore-ai.yamlVendor data-handling terms
“Kore.ai does not use that Customer Data for internal training, knowledge-base updates, internal product enhancements or updates, or to train generalized AI models offered as part of the Services.”
“We then delete it or irreversibly anonymise it, unless a longer period is necessary for legal, tax, accounting, contractual, security, fraud-prevention, or dispute-resolution purposes.”
“Personal information may be transferred to, stored in, or processed in a country other than the country where it was collected, including the United States and India.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| kore.ai | app | observed |
Assessment
Reasoning: An enterprise conversational-AI platform with an explicit no-training clause for customer data. Processing in the United States and India is the item for EU deployers; enterprise contracts typically add a region choice. End-user conversations make the deploying organisation the controller.
Flags: GDPR Chapter V (US and India processing) · End-user conversations (deployer is controller) · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Training, retention, and transfer terms verified against the Kore.ai privacy policy.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Spotted something wrong or out of date? Send it with the source. Changes are checked and recorded in the changelog.