Botpress
Botpress · Agent platform · CA · botpress.com
services/botpress.yamlVendor data-handling terms
“We do not use Conversation Data or other End-User personal data for any other purpose, which includes analytics and algorithms and model improvements or training.”
“We retain your personal data only as long as it's necessary for the intended processing purposes or, as the case may be, until you or our Customer request that we destroy it.”
“Personal data about End-Users collected through the Service (such as Conversation Data) is stored electronically by our service providers on servers located in the United States or other locations determined by the relevant Customer.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| botpress.cloud | app | observed |
| botpress.com | app | observed |
Assessment
Reasoning: A chatbot platform where the deploying organisation is controller for its end-users' conversations. Botpress excludes those conversations from training and analytics and lets the customer choose the storage location. On the default US region the conversations of EU end-users are a transfer; with an EU region selected the vendor terms are among the cleaner ones in this category.
Flags: End-user conversations (deployer is controller) · GDPR Chapter V unless an EU region is selected · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Training, retention, and storage terms verified against the Botpress privacy statement.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.