DigitalGenius
DigitalGenius · Agent platform · GB · www.digitalgenius.com
services/digitalgenius.yamlVendor data-handling terms
The only training statement is the Google carve-out.
“Google Workspace APIs are not used to develop, improve, or train generalized/non-personalized AI and/or ML models.”
“Any data obtained via the Google Workspace APIs and used in a Flow will be retained until the corresponding Flow is either deleted, or the user is offboarded from our platform. / While deletion from our main data storage is immediate, data may be retained in backup systems for up to 90 days after a Flow is deleted or a user is offboarded.”
The policy does not name a hosting location.
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| digitalgenius.com | app | observed |
Assessment
Reasoning: A customer-service automation platform that reads support tickets and customer records. The public policy is a generic template with a Google carve-out and a backup window; training on ticket content and hosting location are not addressed. Enterprise contracts will carry the real terms.
Flags: Training use of ticket content not stated · Storage location not stated · Customer personal data (deployer is controller) · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Google-data and retention terms verified against the DigitalGenius privacy policy; location not stated.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Spotted something wrong or out of date? Send it with the source. Changes are checked and recorded in the changelog.