Forethought Solve

The policy does not say whether support tickets and conversations are used to train the models; customer agreements govern that.

“As a result, for much of the personal information we process through our product and services, we act as the data processor or sub-processor when processing personal information. / Improving and developing the Services: We use data to analyze trends to identify future opportunities for the development, promotion, and improvement of our Services, in reliance on our legitimate interests in developing and improving our Services, or where required, with your consent.”

“Forethought will retain your personal information for as long as is necessary for the purposes it was collected, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. / After expiry of the applicable retention periods, your personal information will be deleted.”

“We maintain primary data centers in the United States. / Personal information may be stored and processed in your region or the United States.”