ClickUp Brain
ClickUp · Productivity · US · clickup.com/brain
Last verified 2026-09-16
Entry
services/clickup-brain.yamlTraining on your data (default tier)
Not trained on workspace data; partner models (OpenAI, Anthropic, Google) barred from training and under zero data retention agreements
Retention
Zero data retention at the model providers; workspace data follows the account's ClickUp retention
Data residency
Hosted on AWS; AI processing is not kept in the EU even for EU-hosted accounts, since the OpenAI subprocessor is in the US
Vendor data-handling terms
Training on your data (default tier)
Not trained on workspace data; partner models (OpenAI, Anthropic, Google) barred from training and under zero data retention agreements
“ClickUp AI is not trained on data from your Workspace. We've secured licensing with our partners to ensure they do not access your data for training purposes. We also have zero data retention agreements with all of the large language model (LLM) organizations we partner with. The agreements require our partners not to retain any data from your Workspace after your data is input and processed through the LLM.”
Retention
Zero data retention at the model providers; workspace data follows the account's ClickUp retention
“ClickUp's contracts with AI providers prohibit ClickUp customer data from being used to train any AI model or from being retained by that model after processing.”
Data residency
Hosted on AWS; AI processing is not kept in the EU even for EU-hosted accounts, since the OpenAI subprocessor is in the US
“If a customer's data is hosted in the EU, will the data processed through ClickUp AI on their account also be processed in the EU? No. OpenAI, the subprocessor for ClickUp AI integrated with Chat-GPT, is located in the US.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| clickup.com | app | vendor-documented |
| app.clickup.com | app | vendor-documented |
| api.clickup.com | api | vendor-documented |
Assessment
Workspace add-on: medium
Reasoning: The AI assistant and agents inside ClickUp workspaces. No training and zero retention at the model providers, but ClickUp states plainly that AI requests leave EU-hosted accounts for US processing, which EU customers relying on EU hosting should know.
Flags: No training, zero provider retention · AI requests processed in the US even for EU-hosted accounts · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Training, retention and processing-location terms verified against the ClickUp AI models privacy and security FAQ.
- 2026-09-16Added with vendor-documented domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.