monday AI

monday.com · Productivity · IL · monday.com/w/ai

Last verified 2026-09-16

Entry services/monday-ai.yaml

Training on your data (default tier)

Customer Data and Content not used to train AI models by monday.com or its providers; interaction data may be used to improve the service, with an admin opt-out

Retention

Interaction data for service improvement kept up to 60 days and not shared with third parties

Data residency

Not stated in the AI terms; follows the account's monday.com hosting region

Vendor data-handling terms

Training on your data (default tier)

Customer Data and Content not used to train AI models by monday.com or its providers; interaction data may be used to improve the service, with an admin opt-out

“monday.com does not use Customer Data and/or Content to train artificial intelligence models and does not allow others to do so. Notwithstanding anything to the contrary in the Agreement, we may access and use data of your interaction with, and your use of monday AI in order to monitor and improve the Services, for example, to ensure that features work as intended, to comply with legal obligations, monitor, prevent, or debug abusive, unlawful or harmful activities, and to adapt our Services to better meet user needs.”

checked 2026-09-16

monday AI Terms and Conditions

Retention

Interaction data for service improvement kept up to 60 days and not shared with third parties

“Such data will not be shared with third parties and may be retained by us for up to 60 days. Your Admin(s) can opt-out your Account from use of Customer Data and/or Content to improve our Services, by contacting our Support here or via [email protected] . To clarify, regardless of whether your Admin(s) opts-out, such data will not be used to train models.”

checked 2026-09-16

monday AI Terms and Conditions

Data residency

Not stated in the AI terms; follows the account's monday.com hosting region

monday.com offers US, EU and other regional hosting per account; the AI terms make no separate residency statement and name the model providers only generically.

not stated by vendor

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

Host	Role	Source
monday.com	app	vendor-documented
api.monday.com	api	vendor-documented

Assessment

Account feature: low

Reasoning: The AI blocks and agents inside monday.com boards. No training on customer data by monday.com or its providers, short retention of interaction data with an admin opt-out. Region follows the account's hosting choice.

Flags: No training on customer data · 60-day interaction data retention · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

2026-09-16Documented. Training and retention terms verified against the monday AI Terms and Conditions; region not stated there.
2026-09-16Added with vendor-documented domains.

Corrections

Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.