Bland AI
Bland AI · Agent platform · US · www.bland.ai
services/bland-ai.yamlVendor data-handling terms
The policy does not say whether call recordings train Bland's models.
“User Content: We collect the content you submit, post, or transmit through the Service, including call recordings, transcripts, messages, and other communications. / To Provide and Maintain the Service: To operate, maintain, and improve the Service, including to process transactions, authenticate users, and provide customer support.”
“We retain your information for as long as necessary to provide you with the Service and fulfill the purposes described in this Privacy Policy.”
“By using the Service, you consent to the transfer of your information to countries outside of your country of residence, including the United States.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| api.bland.ai | api | observed |
| bland.ai | app | observed |
Assessment
Reasoning: A phone-agent platform for enterprises. Call recordings and transcripts are collected; the short policy does not say whether they train models, gives no retention period and names only the US as a destination. The enterprise agreement is where those answers should be.
Flags: Training-use of call recordings not stated · No retention period · US processing · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Collection, retention and transfer terms verified against the Bland AI privacy policy.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.