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Avoca

Avoca · Agent platform · US · www.avoca.ai

Last verified 2026-09-16
Entry services/avoca.yaml
Training on your data (default tier)
Not stated for call content; data is used to operate and improve the services and develop new features
Retention
Only as long as necessary for the stated purposes, then deleted or anonymised; OAuth tokens while the calendar integration is active
Data residency
May be processed outside the user's country under SCCs; US company, region not named

Vendor data-handling terms

Training on your data (default tier)
Not stated for call content; data is used to operate and improve the services and develop new features

Avoca answers customer calls for home-services businesses. The policy does not say whether recordings or transcripts train its models.

“Analytics and Research . To assess user trends, improve our services, and develop new features.”
checked 2026-09-16
Avoca Privacy Policy
Retention
Only as long as necessary for the stated purposes, then deleted or anonymised; OAuth tokens while the calendar integration is active
“We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. / OAuth tokens are retained as long as your calendar integration remains active.”
checked 2026-09-16
Avoca Privacy Policy, How Long We Retain Your Data
Data residency
May be processed outside the user's country under SCCs; US company, region not named
“Your data may be processed outside your country of residence.”
checked 2026-09-16
Avoca Privacy Policy, International Data Transfers

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

HostRoleSource
avoca.aiappobserved

Assessment

Voice agent platform: medium

Reasoning: An AI phone receptionist for HVAC, plumbing and similar trades. Calls contain customer names, addresses and payment details; the policy is silent on training with call content and names no region. Sold to businesses, where a contract should settle both.

Flags: Training-use of call content not stated · Region not stated · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

  • 2026-09-16Documented. Use, retention and transfer terms verified against the Avoca privacy policy.
  • 2026-09-15Listed from the Unseen catalogue with observed domains.

Corrections

Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.

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