Avoca
Avoca · Agent platform · US · www.avoca.ai
services/avoca.yamlVendor data-handling terms
Avoca answers customer calls for home-services businesses. The policy does not say whether recordings or transcripts train its models.
“Analytics and Research . To assess user trends, improve our services, and develop new features.”
“We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. / OAuth tokens are retained as long as your calendar integration remains active.”
“Your data may be processed outside your country of residence.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| avoca.ai | app | observed |
Assessment
Reasoning: An AI phone receptionist for HVAC, plumbing and similar trades. Calls contain customer names, addresses and payment details; the policy is silent on training with call content and names no region. Sold to businesses, where a contract should settle both.
Flags: Training-use of call content not stated · Region not stated · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Use, retention and transfer terms verified against the Avoca privacy policy.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Spotted something wrong or out of date? Send it with the source. Changes are checked and recorded in the changelog.