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Yellow.ai

Yellow.ai · Agent platform · IN · yellow.ai

Last verified 2026-09-16
Entry services/yellow-ai.yaml
Training on your data (default tier)
Not stated for conversation data; customer personal data may be used to enhance and improve the services
Retention
Not stated; end-user data requests are routed through the customer as controller
Data residency
EEA customers' data stored and processed exclusively in the EEA; other regions per hosting facility

Vendor data-handling terms

Training on your data (default tier)
Not stated for conversation data; customer personal data may be used to enhance and improve the services

The policy does not say whether end-user conversations handled by customer agents are used to train Yellow.ai models; the data processing agreement governs end-user data.

“We may use Personal Data from Customers to provide products and/or services to Customers, collect payment for our products and/or services, administer sweepstakes and contests, enhance the operation of the yellow.ai services, impr”
checked 2026-09-16
Yellow.ai Privacy Policy
Retention
Not stated; end-user data requests are routed through the customer as controller

The policy gives no retention period for customer or end-user data.

not stated by vendor
Data residency
EEA customers' data stored and processed exclusively in the EEA; other regions per hosting facility
“If you are a Customer located in the EEA, we exclusively store and process Personal Data in the EEA. / All data collected by yellow.ai through yellow.ai services will be stored exclusively in secure hosting facilities.”
checked 2026-09-16
Yellow.ai Privacy Policy

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

HostRoleSource
yellow.aiappobserved

Assessment

Agent platform: medium

Reasoning: An enterprise customer-service agent platform from India with an EEA data region. Regional storage is stated clearly; training use of conversations and retention are left to the DPA. Sold under contract, so those documents decide.

Flags: Training-use of conversations not stated · Retention not stated · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

  • 2026-09-16Documented. Use and regional storage terms verified against the Yellow.ai privacy policy; retention not stated.
  • 2026-09-15Listed from the Unseen catalogue with observed domains.

Corrections

Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.

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