Yellow.ai
Yellow.ai · Agent platform · IN · yellow.ai
services/yellow-ai.yamlVendor data-handling terms
The policy does not say whether end-user conversations handled by customer agents are used to train Yellow.ai models; the data processing agreement governs end-user data.
“We may use Personal Data from Customers to provide products and/or services to Customers, collect payment for our products and/or services, administer sweepstakes and contests, enhance the operation of the yellow.ai services, impr”
The policy gives no retention period for customer or end-user data.
“If you are a Customer located in the EEA, we exclusively store and process Personal Data in the EEA. / All data collected by yellow.ai through yellow.ai services will be stored exclusively in secure hosting facilities.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| yellow.ai | app | observed |
Assessment
Reasoning: An enterprise customer-service agent platform from India with an EEA data region. Regional storage is stated clearly; training use of conversations and retention are left to the DPA. Sold under contract, so those documents decide.
Flags: Training-use of conversations not stated · Retention not stated · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Use and regional storage terms verified against the Yellow.ai privacy policy; retention not stated.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Spotted something wrong or out of date? Send it with the source. Changes are checked and recorded in the changelog.