VOC AI
VOC AI · Data analysis · HK · www.voc.ai
services/voc-ai.yamlVendor data-handling terms
The policy does not say whether the review data, support tickets and chatbot conversations the product analyses are used to improve its models.
“We confirm that we do not use, nor do we allow any third party to use, the data obtained through Google Workspace APIs to develop, improve, or train generalized AI or ML models.”
“We keep your information only so long as we need it to provide Shulex to you and fulfill the purposes described in this policy. / When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.”
“Shulex is incorporated in Hong Kong. / Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| voc.ai | app | observed |
Assessment
Reasoning: A customer-review analytics and support chatbot platform from a Hong Kong company. Data may be hosted anywhere, training use of customer conversations is not stated, and the policy is governed by Hong Kong law. The inputs are customer messages and support history.
Flags: Hosting anywhere in the world · Training-use of customer conversations not stated · Hong Kong governing law · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Google API, retention and transfer terms verified against the VOC AI privacy policy.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.