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Soul Machines

Soul · Uncategorised · NZ · www.soulmachines.com

Last verified 2026-09-16
Entry services/soul-machines.yaml
Training on your data (default tier)
Facial features, expressions and voice characteristics are used to improve the Artificial Humans technology, on the basis of explicit consent
Retention
As long as necessary for the service or lawful business purposes; facial feature data approximately 12 months
Data residency
New Zealand company; hosting in Australia, the USA and Ireland; EEA users' data stays with EEA third parties

Vendor data-handling terms

Training on your data (default tier)
Facial features, expressions and voice characteristics are used to improve the Artificial Humans technology, on the basis of explicit consent
“4.2.4 Improvement of our Artificial Humans: to use the information we collect about your facial features, facial expressions and voice characteristics to improve the technology behind our Artificial Humans by ensuring they are appropriately responding to user interactions (on the basis of your explicit consent for us to collect and use this information in this way);”
checked 2026-09-16
Soul Machines Privacy Policy
Retention
As long as necessary for the service or lawful business purposes; facial feature data approximately 12 months
“6.2 We will retain your information for as long as is necessary to provide you with the services that you have requested from us or for as long as we reasonably require to retain the information for our lawful business purposes, such as for the purposes of exercising our legal rights or where we are permitted to do. / For example, we will retain information relating to your facial features for approximately 12 months.”
checked 2026-09-16
Soul Machines Privacy Policy
Data residency
New Zealand company; hosting in Australia, the USA and Ireland; EEA users' data stays with EEA third parties
“(a) Artificial Human hosting services based in Australia, United States of America, Ireland; / 7.2 If you are located inside the EEA, we will only transfer to third parties who are also located inside the EEA.”
checked 2026-09-16
Soul Machines Privacy Policy, International Transfers

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

HostRoleSource
soulmachines.comappobserved

Assessment

Digital avatar platform: medium

Reasoning: Animated digital-human avatars that watch and listen to the user through the camera and microphone. Biometric-adjacent data is collected and, with consent, used to improve the product, and kept around 12 months. EEA users get EEA-only processing. A consent and camera question more than a data-leak one.

Flags: Facial and voice data used to improve the product · Facial data retained around 12 months · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

  • 2026-09-16Documented. Improvement, retention and hosting terms verified against the Soul Machines privacy policy.
  • 2026-09-15Listed from the Unseen catalogue with observed domains.

Corrections

Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.

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