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Otter.ai

Otter.ai · Meeting notes · US · otter.ai

Last verified 2026-09-16
Entry services/otter-ai.yaml
Training on your data (default tier)
Proprietary models trained on de-identified recordings and on transcriptions, which may contain personal information
Retention
As processor, retained as the customer agreement permits; deleted data rendered irrecoverable
Data residency
Compute and storage on Amazon Web Services in the United States

Vendor data-handling terms

Training on your data (default tier)
Proprietary models trained on de-identified recordings and on transcriptions, which may contain personal information
“Improve and monitor the Services, including training our proprietary AI technology on de-identified audio recordings and on transcriptions (which may contain Personal Information)”
checked 2026-09-16
Otter.ai Privacy Policy
Retention
As processor, retained as the customer agreement permits; deleted data rendered irrecoverable
“When providing our Services as a data processor, we process and retain Personal Information as necessary to provide our Services as permitted in our agreements, or as required or permitted under applicable law.”
checked 2026-09-16
Otter.ai Privacy Policy, Retention
Data residency
Compute and storage on Amazon Web Services in the United States
“Cloud service providers who we rely on for compute and data storage, including Amazon Web Services, based in the United States.”
checked 2026-09-16
Otter.ai Privacy Policy, Disclosure

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

HostRoleSource
otter.aiappobserved

Assessment

Personal and Pro plans: highBusiness and Enterprise: unrated

Reasoning: One of the most common meeting bots in corporate calls, on personal accounts. The policy permits training on transcriptions that may contain personal information, which sets it apart from vendors that train only on de-identified data, and storage is US AWS. Every meeting it joins is recorded with everyone in it. Business plans carry agreements not verified here.

Flags: Training on transcriptions that may contain personal information · Recorded meetings (third-party personal data; consent required) · GDPR Chapter V (US AWS) · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

  • 2026-09-16Documented. Training, retention, and storage terms verified against the Otter.ai privacy policy.
  • 2026-09-15Listed from the Unseen catalogue with observed domains.

Corrections

Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.

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