OnWebChat
OnWebChat · Agent platform · GR · www.onwebchat.com
Last verified 2026-09-16
Entry
services/onwebchat.yamlTraining on your data (default tier)
OpenAI business-tier API used; data not used to train OpenAI's models; sync data not used to train any model
Retention
OpenAI may hold API inputs and outputs up to 30 days for abuse monitoring; recordings kept for a limited period
Data residency
Hosted in Hetzner data centres in Falkenstein, Germany
Vendor data-handling terms
Training on your data (default tier)
OpenAI business-tier API used; data not used to train OpenAI's models; sync data not used to train any model
“Under our agreement with OpenAI, data submitted through our API is not used to train or improve OpenAI's models. / You can disable the plugin or the sync at any time, and this data is not used to train any AI model.”
Retention
OpenAI may hold API inputs and outputs up to 30 days for abuse monitoring; recordings kept for a limited period
“Data Retention & Safety: OpenAI may securely store API inputs and outputs for up to 30 days solely to monitor for misuse and safety violations, after which the data is permanently deleted from their systems.”
Data residency
Hosted in Hetzner data centres in Falkenstein, Germany
“Our servers are securely hosted in Hetzner data centers in Falkenstein, Germany, featuring exceptional physical security.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| onwebchat.com | app | observed |
Assessment
All plans: low
Reasoning: A live-chat widget with AI replies, hosted in Germany, using OpenAI's business API under no-training terms with the 30-day abuse window disclosed. Visitor conversations are the data; the deploying site is controller.
Flags: Visitor conversations (deployer is controller) · OpenAI 30-day abuse-monitoring retention · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Training, retention, and hosting terms verified against the onWebChat privacy policy.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.