Helvia.ai
Helvia.ai · Chat assistant · GR · www.helvia.ai
Last verified 2026-09-16
Entry
services/helvia-ai.yamlTraining on your data (default tier)
Customer data such as messages and files is processed under the customer agreement, with the customer controlling its instance; training use not stated publicly
Retention
Customer data retained per the customer's instructions and agreement; other information as long as necessary
Data residency
Not stated
Vendor data-handling terms
Training on your data (default tier)
Customer data such as messages and files is processed under the customer agreement, with the customer controlling its instance; training use not stated publicly
“In addition, a separate agreement between Helvia and our Customer governs delivery, access and use of the Services (the "Customer Agreement" ), where applicable, including the processing of any messages, files or other content submitted through Services accounts (collectively, "Customer Data" ).”
Retention
Customer data retained per the customer's instructions and agreement; other information as long as necessary
“Helvia will retain Customer Data in accordance with a Customer's instructions, including any applicable terms in the Customer Agreement and Customer's use of Services functionality, and as required by applicable law.”
Data residency
Not stated
The policy names no hosting region; Helvia is based in Greece.
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| helvia.ai | app | observed |
Assessment
Workplace assistant: medium
Reasoning: An enterprise AI assistant deployed inside Microsoft Teams, from Greece. The customer controls the instance and retention under the agreement; the public policy does not cover training or region. EU vendor sold under contract.
Flags: Training-use and region set by contract, not the public policy · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Customer-data and retention terms verified against the Helvia privacy policy; region not stated.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.