Glean
Glean · Search · US · www.glean.com
services/glean.yamlVendor data-handling terms
Glean indexes a company's documents, chats and tickets to answer questions. Training use of that content is governed by the customer agreement and is not stated in the privacy policy.
“When Glean acts as data processor (e.g., for Solutions provided through your employer), the data controller is the customer organization.”
“We retain Personal Information only as long as necessary to fulfill the legitimate business purposes for which it was collected, or as required to meet legal, accounting, reporting or other business obligations; resolve disputes; protect assets; and enforce agreements.”
“Your Personal Information may be transferred to, and processed in, the United States or other jurisdictions where data protection laws may differ from those in your country of residence.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| glean.com | app | observed |
Assessment
Reasoning: An enterprise search and assistant that indexes everything a company connects to it. Sold under contract as a processor; the public policy does not cover training or region for the indexed content. The exposure is the breadth of what gets connected, governed by the agreement and the permission model.
Flags: Indexes the full set of connected internal sources · Training-use and region set by contract, not the public policy · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Processor, retention and transfer terms verified against the Glean privacy policy.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.