Chatbase
Chatbase · Agent platform · CA · www.chatbase.co
services/chatbase.yamlVendor data-handling terms
“No AI Training: We do not use your data to train AI models.”
“Chatbase retains service data for the duration of the customer’s business relationship with Chatbase and for a period of time thereafter, to analyze the data for Chatbase’s own operations, and for historical and archiving purposes associated with Chatbase’s services.”
“The personal information Chatbase collects from you is stored in one or more databases hosted by third parties located in the United States. / Information we collect about you will be processed in the United States.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| chatbase.co | app | observed |
Assessment
Reasoning: A build-your-own-chatbot platform trained on uploaded documents and websites. No training on customer data, but everything is hosted in the United States with no EU option stated, and service data is kept for an unspecified period after the relationship ends. Exposure is the knowledge base uploaded to build the bot and the end-user conversations it handles.
Flags: GDPR Chapter V (US hosting, no EU option stated) · End-user conversations (deployer is controller) · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Training, retention, and hosting terms verified against the Chatbase privacy policy.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.