Atlassian Rovo
Atlassian · Productivity · AU · www.atlassian.com/software/rovo
services/atlassian-rovo.yamlVendor data-handling terms
“Are you using my inputs and outputs to train Atlassian apps and services? Atlassian does not share customer metadata or in-app data with our third-party-hosted LLM providers for them to use to train or improve their services. Our third-party hosted LLM partners, including OpenAI, Anthropic, and Google, operate under strict zero data retention (ZDR) agreements. Atlassian may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure, solely to improve the quality of responses and experiences we deliver to customers. This use of contributed data is subject to data contribution settings, and we apply robust safeguards, including de-identifying and aggregating all contributed metadata before use.”
“Neither OpenAI nor any other LLM provider retains your inputs and outputs.”
“Does Rovo respect data residency? Yes, data residency support is available for Rovo. With data residency for Rovo turned on, all of your in-scope app data will remain stored in the region you've selected.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| atlassian.com | app | vendor-documented |
| atlassian.net | app | vendor-documented |
| api.atlassian.com | api | vendor-documented |
Assessment
Reasoning: The AI search, chat and agents across Jira and Confluence Cloud. Third-party models run under zero data retention, Atlassian's own fine-tuning uses de-identified metadata governed by an admin setting, and residency pinning is available. Admins should check the data contribution and residency settings rather than assume them.
Flags: Zero data retention with model providers · Data contribution setting governs Atlassian fine-tuning · Residency pinning available · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Training, retention and residency terms verified against the Atlassian Trust Center page for Atlassian Intelligence and Rovo.
- 2026-09-16Added with vendor-documented domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.