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Woebot

Woebot Health · Chat assistant · US · woebothealth.com

Last verified 2026-09-16
Entry services/woebot.yaml
Training on your data (default tier)
Conversation transcripts are used to provide and improve the services and are not shared with third parties beyond that
Retention
As long as the user uses the services or as necessary for the stated purposes
Data residency
San Francisco company; data may be transferred, stored and processed outside the user's country, with SCCs for EEA, Swiss and UK data

Vendor data-handling terms

Training on your data (default tier)
Conversation transcripts are used to provide and improve the services and are not shared with third parties beyond that

The policy does not use the word training; improvement of the services is the stated use of transcripts.

“The transcripts of your conversations with Woebot are not shared with third parties, except to provide the Services, improve the Services, or to protect us and others . / To improve our Services, including to assess the performance of our Services”
checked 2026-09-16
Woebot Health Privacy Policy
Retention
As long as the user uses the services or as necessary for the stated purposes
“We retain the personal data we collect for as long as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.”
checked 2026-09-16
Woebot Health Privacy Policy
Data residency
San Francisco company; data may be transferred, stored and processed outside the user's country, with SCCs for EEA, Swiss and UK data
“Your personal data may be transferred, stored, and processed in one or more countries outside of the country you reside in or are currently located in, which may have data protection laws that are different from the laws where you reside or are currently located.”
checked 2026-09-16
Woebot Health Privacy Policy

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

HostRoleSource
woebot.ioappobserved

Assessment

Mobile app: high

Reasoning: A mental-health chatbot, now delivered through healthcare providers. The content is by nature special-category health data; transcripts are used to improve the service and processing can be outside the user's country. On a work device this is personal use, and the corporate concern is that it exists on the device at all rather than what employees type into it.

Flags: Health conversations used to improve the service · Processing outside the user's country · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

  • 2026-09-16Documented. Transcript-use, retention and transfer terms verified against the Woebot Health privacy policy.
  • 2026-09-15Listed from the Unseen catalogue with observed domains.

Corrections

Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.

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