Smartling

Smartling · Translation · US · www.smartling.com

Last verified 2026-09-16
Entry services/smartling.yaml
Training on your data (default tier)
Smartling staff use customer translation memories, glossaries and model performance data for validation, modelling and training; third-party LLM providers may not train on customer data
Retention
Not stated beyond retaining certain information for business or legal purposes
Data residency
Transferred to the United States; EU-US Data Privacy Framework certified

Vendor data-handling terms

Training on your data (default tier)
Smartling staff use customer translation memories, glossaries and model performance data for validation, modelling and training; third-party LLM providers may not train on customer data

The statement covers Smartling's own models; customer contracts may narrow it.

Smartling personnel in its data science, engineering, client success management, and artificial intelligence deployment teams, which are under written confidentiality and non-disclosure agreement, will have access to customers' data for the sole purpose of validation, modeling, and training. / Models) for translation, translation optimization, quality estimation or model fine-tuning will not be accessible to such third party model providers and will not be used by such third party model providers to train their foundational models.
checked 2026-09-16
Smartling Privacy Policy
Retention
Not stated beyond retaining certain information for business or legal purposes

Retention of translation content is governed by customer agreements and the platform SLAs, not the public policy.

We may retain certain information for legitimate business purposes or as required by law.
checked 2026-09-16
Smartling Privacy Policy
Data residency
Transferred to the United States; EU-US Data Privacy Framework certified
Smartling has certified to the United States Department of Commerce that it adheres to the EU-US Data Privacy Framework Principles for the purpose of processing of personal data received from the European Union in reliance on the EU-U.S.
checked 2026-09-16
Smartling Privacy Policy

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

HostRoleSource
smartling.comappobserved

Assessment

Translation platform: medium

Reasoning: An enterprise translation management platform. It blocks third-party LLM providers from training on customer content but its own teams may use translation memories and performance data for modelling and training. Sold under contract; the public policy is a floor, not the ceiling.

Flags: Vendor staff may use customer data for modelling and training · US processing · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

  • 2026-09-16Documented. Training and transfer terms verified against the Smartling privacy policy.
  • 2026-09-15Listed from the Unseen catalogue with observed domains.

Corrections

Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.

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