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Molin AI

Molin AI · Chat assistant · HU · molin.ai

Last verified 2026-09-16
Entry services/molin-ai.yaml
Training on your data (default tier)
End-user interactions with customer agents are processed under the DPA; internal systems are trained on anonymised or aggregated usage datasets
Retention
Not stated as a period in the policy; customer data retention follows the DPA
Data residency
Not stated

Vendor data-handling terms

Training on your data (default tier)
End-user interactions with customer agents are processed under the DPA; internal systems are trained on anonymised or aggregated usage datasets
“When Molin AI processes personal data on behalf of a Customer as a Processor (for example, chat transcripts, emails, or end-user interactions with Customer AI Agents), such processing is governed by the Molin AI Data Processing Addendum (“DPA”), which prevails in case of conflict. / train internal systems using anonymized or aggregated datasets.”
checked 2026-09-16
Molin AI Privacy Policy
Retention
Not stated as a period in the policy; customer data retention follows the DPA

The policy separates controller and processor roles but gives no retention period in the extracted text.

not stated by vendor
Data residency
Not stated

The policy names no hosting region; Molin is based in Hungary.

not stated by vendor

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

HostRoleSource
molin.aiappobserved

Assessment

E-commerce AI agents: medium

Reasoning: An e-commerce customer-service agent from an EU vendor. Processor role and DPA are stated; training on anonymised usage data is allowed; retention and region are not in the policy text.

Flags: Retention and region not stated · Internal systems trained on anonymised usage data · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

  • 2026-09-16Documented. Processor and training terms verified against the Molin AI privacy policy.
  • 2026-09-15Listed from the Unseen catalogue with observed domains.

Corrections

Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.

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