Kapa.ai
Kapa.ai · Chat assistant · US · www.kapa.ai
Last verified 2026-09-16
Entry
services/kapa-ai.yamlTraining on your data (default tier)
Customer data processed through the product is outside the public notice and governed by customer agreements; training use not stated publicly
Retention
Account data while the account is active or as long as needed to provide the services
Data residency
Offices and service providers in the United States; data may be transferred to the US
Vendor data-handling terms
Training on your data (default tier)
Customer data processed through the product is outside the public notice and governed by customer agreements; training use not stated publicly
“This Privacy Notice does not apply to the extent we process Personal Data in the role of a processor or service provider on behalf of our customers, including where we offer to our customers various software products and services through which our customers (or their affiliates) collect, use, share or process Personal Data via our Services.”
Retention
Account data while the account is active or as long as needed to provide the services
“In this case, we will keep your data while your account is active or for as long as needed to provide the Services to you.”
Data residency
Offices and service providers in the United States; data may be transferred to the US
“Any data that you provide to us may be accessed, shared, or processed by our offices, located in the United States, and service providers located in the United States, if such data transfer is necessary for the specific purpose for which you submitted your data (such as the provision of goods or services under a written contract).”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| kapa.ai | app | observed |
Assessment
Documentation assistant: low
Reasoning: A RAG assistant that answers questions from a company's public documentation. The indexed material is public by design and end-user questions are processed on the customer's behalf. US processing.
Flags: Customer data terms set by contract · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Scope, retention and transfer terms verified against the Kapa.ai privacy notice.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.