H2O.ai
H2O.ai · Agent platform · US · h2o.ai
Last verified 2026-09-16
Entry
services/h2o-ai.yamlTraining on your data (default tier)
Customer input data, metadata and model data are not used to train H2O.ai models unless agreed in writing
Retention
Input data processed transiently and not retained except for security and abuse prevention; logs kept up to three years
Data residency
Customer selects a region for data storage; some metadata may be processed outside it
Vendor data-handling terms
Training on your data (default tier)
Customer input data, metadata and model data are not used to train H2O.ai models unless agreed in writing
“Customer-provided input data, metadata, and model data are not used to train H2O.ai AI models, unless explicitly agreed in writing.”
Retention
Input data processed transiently and not retained except for security and abuse prevention; logs kept up to three years
“Input data is processed transiently and not retained, except as necessary for security, debugging, or abuse prevention; / Logs are retained for up to three (3) years.”
Data residency
Customer selects a region for data storage; some metadata may be processed outside it
“These may be processed outside the region you selected for customer data storage, but are handled separately from customer input data.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| h2o.ai | app | observed |
Assessment
Hosted platform: low
Reasoning: An enterprise ML and generative AI platform with hosted and on-premise options. No training on customer data without written agreement, transient processing of inputs and a selectable storage region. Logs are kept three years, which is long but covers metadata rather than inputs.
Flags: Logs retained up to three years · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Training, retention and region terms verified against the H2O.ai privacy policy.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.