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Deepgram

Deepgram · Audio and voice · US · deepgram.com

Last verified 2026-09-16
Entry services/deepgram.yaml
Training on your data (default tier)
Customer data, including audio, is processed only on the customer's instructions under the customer agreement; training use is set by contract
Retention
Personal information for as long as needed for business purposes; customer data modified or deleted only at the customer's request
Data residency
Customer data transferred to the US under SCCs; self-hosted deployment available

Vendor data-handling terms

Training on your data (default tier)
Customer data, including audio, is processed only on the customer's instructions under the customer agreement; training use is set by contract

The privacy notice does not say whether audio submitted to the API is used to improve Deepgram models; that is left to the terms of service and customer agreements.

“We collect and process Customer Data as needed to provide our Services to our customers in accordance with our customer agreements. / We process Customer Data solely on behalf of, and as directed by, our customers.”
checked 2026-09-16
Deepgram Privacy Notice, Customer Data
Retention
Personal information for as long as needed for business purposes; customer data modified or deleted only at the customer's request
“We will retain your personal information for the length of time needed to fulfill our business purposes unless otherwise required or permitted by law. / Please note that Deepgram does not own or control the Customer Data uploaded to our Service by our customers and cannot modify or delete Customer Data except at the request of our customer, or as permitted by our Terms of Service .”
checked 2026-09-16
Deepgram Privacy Notice
Data residency
Customer data transferred to the US under SCCs; self-hosted deployment available
“In addition, we frequently enter into the EU Commission's Standard Contractual Clauses with our customers in order to legitimize the transfer of Customer Data outside of the European Economic Area, United Kingdom or Switzerland to the US.”
checked 2026-09-16
Deepgram Privacy Notice

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

HostRoleSource
api.deepgram.comapiobserved

Assessment

Hosted API: medium

Reasoning: A speech-to-text and voice API. Customer audio is processed as a processor and transferred to the US; whether it improves Deepgram's models depends on the terms and account settings rather than the privacy notice. Self-hosting removes the transfer question.

Flags: Training-use of audio set by terms, not the privacy notice · US processing on the hosted API · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

  • 2026-09-16Documented. Customer-data, retention and transfer terms verified against the Deepgram privacy notice.
  • 2026-09-15Listed from the Unseen catalogue with observed domains.

Corrections

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