Contextual AI
Contextual AI · Agent platform · US · contextual.ai
services/contextual-ai.yamlVendor data-handling terms
The notice covers account, site, and training-programme data. It does not state whether customer documents or queries on the platform are used to train models; those terms sit in customer agreements not published on the page checked.
“We retain the personal data described in this Privacy Notice for as long as you use our Services, as may be required by law (for example, to comply with applicable legal tax or accounting requirements), as necessary for other legitimate business or commercial purposes described in this Privacy Notice (for example, to resolve disputes or enforce our agreements), or as otherwise communicated to you.”
“We may transfer your personal information to countries other than your country of residence, including where our affiliates, business partners, and service providers are located. / The safeguards we use include implementing the European Commission’s Standard Contractual Clauses or an Adequacy Decision for transfers of personal information from the EEA or Switzerland between us and our business partners and service providers, and equivalent measures for transfers of personal information from the United Kingdom and other global jurisdictions with similar transfer requirements.”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| contextual.ai | app | observed |
Assessment
Reasoning: An enterprise retrieval-augmented platform sold under customer contracts. The public notice does not address training on customer content or name a storage region, so the questions that matter are answered in the contract, not on the website. Unrated until those terms are verified from a public source.
Flags: Training use of customer content not stated publicly · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Retention and transfer terms verified against the Contextual AI privacy notice; training use not stated publicly.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.