Centribal
Centribal · Chat assistant · ES · centribal.com
Last verified 2026-09-16
Entry
services/centribal.yamlTraining on your data (default tier)
The website assistant does not store conversations or use them for future training; customer deployments are governed by contract
Retention
Kept as long as necessary for the stated purposes, then blocked for limitation periods
Data residency
Spanish company; some website services transfer data outside the EEA
Vendor data-handling terms
Training on your data (default tier)
The website assistant does not store conversations or use them for future training; customer deployments are governed by contract
The policy does not say whether user content is used to train models.
“No almacena ni utiliza las conversaciones para entrenamiento futuro.”
Retention
Kept as long as necessary for the stated purposes, then blocked for limitation periods
“Tus Datos serán conservados durante el período necesario para cumplir con los fines descritos en esta Política, a menos que se requiera un período de retención más largo con fines de cumplimiento normativo o defensa de acciones legales.”
Data residency
Spanish company; some website services transfer data outside the EEA
“Algunos de los servicios utilizados en el sitio web pueden implicar la transferencia de datos personales a países fuera del Espacio Económico Europeo (EEE).”
Domains and endpoints
observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.
| Host | Role | Source |
|---|---|---|
| centribal.com | app | observed |
Assessment
Web app: low
Reasoning: A Spanish conversational AI platform for customer service. Its own site assistant neither stores nor trains on conversations; customer deployments follow the contract.
Flags: EU vendor · No training on site conversations · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.
Changelog
- 2026-09-16Documented. Terms verified against the Centribal Política de Privacidad (Privacy Policy) where stated.
- 2026-09-15Listed from the Unseen catalogue with observed domains.
Corrections
Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.