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Amazon Q

Amazon · Chat assistant · US · aws.amazon.com/q/business/

Last verified 2026-09-16
Entry services/amazon-q.yaml
Training on your data (default tier)
Customer data not used for service improvement or to improve the underlying models
Retention
Customer content stays under the customer's AWS account control; no service-specific period stated
Data residency
Data stored in the primary Region; cross-region inference, on by default, may process prompts elsewhere within the same geography

Vendor data-handling terms

Training on your data (default tier)
Customer data not used for service improvement or to improve the underlying models
“Amazon Q Business Service improvement Amazon Q Business does not use customer data for service improvement or for improving underlying LLMs.”
checked 2026-09-16
Amazon Q Business service improvement, AWS documentation
Retention
Customer content stays under the customer's AWS account control; no service-specific period stated
“As a customer, you maintain full control of your content that you upload to the AWS services under your AWS account, and responsibility for configuring access to AWS services and resources.”
checked 2026-09-16
AWS Data Privacy FAQ
Data residency
Data stored in the primary Region; cross-region inference, on by default, may process prompts elsewhere within the same geography
“Important Cross-region inference is enabled by default for Amazon Q Business applications. / Although the data remains stored only in the primary region, when using cross-region inference, your input prompts and output results may move outside of your primary region. / For example, a request made within the US is kept within the AWS Regions in the US.”
checked 2026-09-16
Cross-region inference in Amazon Q Business, AWS documentation

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

HostRoleSource
amazonq.awsappobserved
q.awsappobserved

Assessment

AWS account: low

Reasoning: AWS's enterprise assistant over company data sources, deployed inside the customer's AWS account. No training on customer data and geography-bound inference. AWS states the service is no longer open to new customers and points to Amazon Quick instead.

Flags: Closed to new customers · Cross-region inference within geography by default · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

  • 2026-09-16Documented. Service-improvement and cross-region terms verified against the Amazon Q Business user guide; retention control against the AWS Data Privacy FAQ.
  • 2026-09-15Listed from the Unseen catalogue with observed domains.

Corrections

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