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11x

11x · Agent platform · US · www.11x.ai

Last verified 2026-09-16
Entry services/11x.yaml
Training on your data (default tier)
Google Workspace data not used to train general models; no statement covering other data
Retention
Retained while potentially useful for contact or legally required; customers control retention of their own data
Data residency
Not stated; servers store sent emails and replies, location unspecified

Vendor data-handling terms

Training on your data (default tier)
Google Workspace data not used to train general models; no statement covering other data

The only training statement is the Google API carve-out. Training use of other customer data is not addressed.

“We affirm that 11x does not use data obtained through Google Workspace APIs (including Gmail) to develop, improve, or train any generalized or non-personalized AI or ML models.”
checked 2026-09-16
11x Privacy Policy
Retention
Retained while potentially useful for contact or legally required; customers control retention of their own data
“We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information.”
checked 2026-09-16
11x Privacy Policy, Retention
Data residency
Not stated; servers store sent emails and replies, location unspecified
“Our servers only store emails that you have sent via 11x and any responses you have received to those emails so we can detect replies, classify them, and provide access to them in your 11x account.”
checked 2026-09-16
11x Privacy Policy

Domains and endpoints

observed means seen in Unseen deployments; vendor-documented means listed by the vendor. Vendors do not publish complete lists.

HostRoleSource
11x.aiappobserved
api.11x.aiapiobserved

Assessment

All plans: medium

Reasoning: An AI sales agent that connects to mailboxes and sends outbound email on the organisation's behalf. The policy answers the Google API question and little else: no storage location, no fixed retention, and no training statement beyond the Workspace carve-out. The exposure is the mailbox and CRM access the agent is granted.

Flags: Agent credentials (mailbox and CRM access) · Storage location not stated · Assessed 2026-09-16. The assessment is Unseen's; the terms above are the vendor's.

Changelog

  • 2026-09-16Documented. Training carve-out, retention, and storage statements verified against the 11x privacy policy.
  • 2026-09-15Listed from the Unseen catalogue with observed domains.

Corrections

Pull request on GitHub, or the form below. Changes are reviewed and recorded in the changelog.

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